Word Clouds

Whether you’re hosting a training or a team brainstorm, a Word Cloud is one of the most effective ways to turn a passive audience into active participants. Instead of just showing data, you can crowdsource it in real-time, watching as the most popular responses grow larger on your slide.

A Word Cloud is straightforward to create. Simply enter the question that participants should answer.

A Word cloud in the Audience Web App

Settings

You can change the settings to customise the Word cloud:

  • Answer limit: To ensure your Word cloud remains readable, responses are limited to a maximum of 1 word and 40 characters. These are the default settings, but you can further restrict these limits in the Answer limit section to keep submissions even shorter.
  • Answers per participant are unlimited by default, but you can set a limit using the Allow up to field in the Answers section. 
  • Anonymous responses: When disabled (default), participants are asked to create a profile when submitting answers. The speaker or presenter can identify participants who submitted answers. When enabled, participants are not identified in the answers they post in the Audience Web App, Panels, and Insights. 
  • Answer filtering: When enabled, all submitted answers go through moderation on the Admin Panel before they appear on the Word cloud.
  • Attendees can view Poll even after it has ended: When enabled, attendees can continue to view the Word Cloud beyond the end time, but will not be able to submit new answers. This setting is only available for Event Pigeonholes.
  • Reactions: Enables participants to use emojis to react to moments in your live events, live streams, and on-demand videos. Available for plans with Reactions enabled.

The following image shows the basic settings for a Word cloud Session in an Event Pigeonhole.

The following image shows the settings for a Word cloud Interactivity in a Presentation Pigeonhole.

Word cloud colour

By default, a Word cloud uses the colours of the Event or Presentation Theme. In this scenario, Text colour 1 is the same as the Theme colour, Text colours 2-4 are varying shades of the Theme colour. For an Event, the Background colour for the Word Cloud is the Text Colour set at Themes > Custom Themes > Text Colour. For a Presentation, the Background colour for the Word Cloud is the Text Colour set at Styles > Custom > Text Colour

Users on selected plans can change Word cloud colours. Each text size in the Word cloud (S, M, L, XL) may have a different colour. 

  • For an Event Pigeonhole: Access the Word cloud colour settings by selecting More settings from the sidebar, then scrolling to the Word Cloud Session Display section. Uncheck Follow theme colour, then enter or select the colours to use for each text size.

The colour settings for a Word cloud Session in an Event Pigeonhole.

  • For a Presentation Pigeonhole: Access the Word cloud colour settings by selecting Styles from the sidebar, then scrolling to the Word Cloud section. Uncheck Follow theme colour, then enter or select the colours to use for each text size.

    The Word cloud colour settings for a Presentation Pigeonhole. The Styles icon in the left sidebar and the Word Cloud section of the style settings are highlighted.

Word Cloud display and functionalities in the Audience Web App 

Using the Audience Web App, participants can submit answers and watch the Word Cloud update live.

To participate, they select Add answer, enter their response (using text or emojis) in the input box, and select Submit. Participants may submit multiple different answers.

Note: Submitting the same word more than once is not permitted.

A screenshot of a populated Word cloud in the Audience Web App, including the field for entering a new answer. The Anonymous answers setting is enabled, as indicated by the placeholder text “Enter your answer here as Anonymous…”

The auto-suggestion feature provides word suggestions when an entry matches a word that another participant submitted. 

A screenshot of a populated Word cloud in the Audience Web App. The text “fun” is being entered, and the autosuggestion “functional” is shown.

Note: Depending on the display size, some responses may not be shown in the Audience Web App or on the Projector Panel.

Word Cloud display and functionalities in the Admin Panel

In the Admin Panel's Allowed tab, Word Cloud answers display in descending order, from the highest number of submissions to the lowest.

  • The number next to each entry indicates the total times that word was submitted to the Word Cloud.
  • If the Anonymous answers setting is disabled, the names of the participants who submitted the word will appear directly below it.

You can also use the Admin Panel to preview the Word Cloud itself.

A screenshot of the Allowed Answers tab in the Admin Panel. It shows eight allowed answers and the Edit and Hide buttons for each one.

When Answer Filtering is enabled, all submitted responses display in the Pending tab. Answers that the admins allow move to the Allowed tab and are published to the Word Cloud in the Audience Web App. Answers that admins dismissed move to the Dismissed tab and do not appear in the Word Cloud. 

Note: Answer Filtering is only available for Business, Engage, Captivate and Enterprise (Meetings & Events) Pigeonholes.

Admins have the ability to Edit answers to merge submissions that are spelled differently but have the same meaning. They can also Hide any answers that were previously allowed.

Learn more

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