To fully maximise Pigeonhole Live and increase attendee engagement, we recommended using the workflow described below.
About the Pigeonhole
Think of a Pigeonhole as an instance when you wish to engage attendees. It can be a conference, town hall, small meeting, or even just a feedback or poll exercise. Within our platform, each such instance is set up in its own Pigeonhole. Each Pigeonhole lasts a finite amount of time. This ensures you can analyse the data separately from other instances.
There are two types of Pigeonhole:
- Event: Ideal for large-scale, moderated events such as conferences, webinars, or major assemblies. An Event Pigeonhole is made up of sessions.
- Presentation: A lightweight, versatile alternative best for simple, quick scenarios like team meetings, classroom discussions, and brief demonstrations. A Presentation Pigeonhole is made up of interactivities.
For details, see Pigeonhole Types.
Set up your Pigeonhole
Before you can start engaging attendees, go to your Workspace and set up a Pigeonhole. For an Event Pigeonhole, you’ll need to define the name, timezone, and Event Passcode. Your audience will use this passcode to access the Pigeonhole.
For more information, see the link for the type of Pigeonhole you plan to create:
Technical run
You should test how attendees will experience your Pigeonhole through the Audience Web App in advance.
Test your Event Pigeonhole
Turn on Test Mode anytime before your first Session goes live (as determined by the start time) to conduct your technical run. Test Mode lets you test your set-up before the event, allowing you to post test data via the Audience Web App, check out the display on the Projector Panel, and practise using the Moderator and Admin Panels to manage responses.
When you complete testing, turn off Test Mode or allow the Pigeonhole to go live automatically (not recommended). When you turn off Test Mode, all test data is automatically removed. Learn more about using Test Mode for technical runs.
Test your Presentation Pigeonhole
The Presentation Pigeonhole doesn't support Test Mode. However, you can still perform testing by playing the role of both Presenter and Participant. To do this, use an Incognito browser tab or different devices.
If you’re on a paid plan, you can clear your own responses after you complete testing. Hover over the card for an Interactivity within a Presentation and select the “More options” menu (…) > Clear responses.
Resources for getting started with an Event
We provide resources to support you before and during your Event Pigeonhole. You can find them on the Run Your Event page of your Pigeonhole. These resources help you set up the Pigeonhole Live interfaces (panels) on your devices and complete other tasks. Read more about the resources we provide.
The Run Your Event page for an Event Pigeonhole showing the resources for getting started
Each Pigeonhole has a Share button that displays a link and QR code. Share these details with your audience, or with a collaborator or assistant.
The Share button for a Presentation Pigeonhole opens a window with a Participants Tab and an Admins tab. Each tab displays a link and QR code for accessing the Pigeonhole.
Recommendations for Q&A
If your Q&A Session involves moderators and panelists, consider giving each moderator a tablet open to the Moderator Panel. They can use the tablet to view questions from the audience and direct questions to panelists.
When question filtering is enabled for your Q&A, you can use the Admin Panel to allow or dismiss questions. You can also use the Kiosk interface to capture Poll votes and survey responses if you have exhibition booths or kiosks set up.
View Insights
Some of the most valuable insights can be drawn afterward by analysing the data and audience responses that Pigeonhole Live collects. No need to worry if you couldn't answer all Q&A questions during the talk. All posted questions and their responses are clearly captured in the Pigeonhole's Insights area.
Customers on paid plans can export the data in PDF and Excel formats for further analysis or storage.