How to add a Survey session

Available for:
  • Basic
  • Pro
  • Business
  • Engage
  • Captivate
  • Enterprise (Meetings)
  • Enterprise (Events)

1. Go to the Agenda page in your Pigeonhole. Click on Add session.

2. Under Session Type, choose Survey

 add_survey.gif

3. Input Survey Information

Name
This will be shown as the title of the Poll on the Agenda.

Start and End Time
Your survey automatically goes live at the start time, and closes at the end time. When a survey is live, your audience is able to submit their responses. 

See how to maximise survey responses during an event.

4. Add Survey Questions

Multiple choice questions

Click Add question, then select Multiple choice under Type.

adding_survey_questions.gif

  • Question
    Enter the question here.

  • Answer options
    Provide any number of answers to this multiple choice question. You need to provide a minimum of two answers.

  • Include "Others" option
    This allows attendees to enter their own answer outside of the options provided. Once enabled, you can specify the text label for this option.

  • Minimum and maximum answers
    Specify the minimum and maximum number of answers that attendees can select for this answer. For example, if you wish to require everyone to select exactly 3 answers, you will choose 3 for both options.

  • Optional question
    When enabled, attendees can skip this question without providing a response.

 

Open text questions

Click Add question, then select Open text under Type.

  • Question
    Enter the question here.

  • Optional question
    When enabled, attendees can skip this question without providing a response.

5. Input Survey Settings

survey_new_2.png

Option Explanation
Anonymous responses Allows attendees to provide responses anonymously. When disabled, attendees need to create a profile before they can begin the survey. If anonymity is enabled, attendees can still create profiles but it is optional. There is currently no option to provide responses anonymously if they have created a profile. See  Preserving attendee anonymity.
Allow repeated submissions by the same participant When enabled, participants can submit a survey multiple times. When disabled, participants can review their completed submission, and are not able to edit their answers. 
Reactions  Available for parent sessions 
Display: One question at a time

Only one question will be shown at a time, and participants must answer mandatory questions before moving onto the next question.

This is useful when the event organiser wants to help attendees focus on the question, as well as knowing the drop off paths. 

Display: All questions at once

Participants will be able to see all survey questions on one page.

This is helpful for attendees to have a quick overview of all the questions that need to be answered, as well as being easier to navigate. 

The two display options will result in differing Insights

 

Pre-survey message

This message is shown to attendees before the start of the survey. Use this space to share how responses will be used, as well as the estimated time to complete.

Required. You are limited to 500 characters of text. Line breaks are retained. Basic text formatting is supported through Markdown (see Markdown support).

Post-survey message

This message is shown to attendees upon completion of the survey. Use this space to show a thank you message for completing the survey.

Required. You are limited to 500 characters of text. Line breaks are retained. Basic text formatting is supported through Markdown (see Markdown support).

See how to maximise survey responses during an event.

6. Remember to click Add Survey to save!

7. Test run your session. 

To check or test your setup, you can use Test Mode and open the Audience Web App and Projector Panel to view it from the perspective of your audience, or practice running your Q&A as an organizer with the Admin or Moderator Panel