What is Test Mode?



After you've set up your Pigeonhole, how do you:

  • Review and experience your Pigeonhole as an Attendee, Organiser, and/or Moderator?
  • Let your team explore and provide feedback on the Pigeonhole you've set up?
  • Prepare your team to effectively implement and run Pigeonhole Live for your event?

You can easily do all of the above with Test Mode. See how to enable Test Mode

You can run Test Mode any time before the start time of your sessions, and you can use it as many times as you'd like. When Test Mode is enabled, sessions become open and fully functional in a test environment.

This lets you test out your setup. Every interface and interaction will be exactly what you can expect during the actual Pigeonhole event. This means that you and your team can explore the Q&A, Poll, and Survey sessions from the perspective of your audience. You may also practice using the Projector, Moderator, and Admin Panels. 

All responses or activity data captured during Test Mode will be removed when it is turned off and will never interfere with your actual event data.


Test Mode requires that none of the sessions have started

If one or more sessions (interactive or non-interactive) has started, Test Mode becomes disabled, even if it was previously on. There is no way to re-enable Test Mode once it has been disabled for a Pigeonhole.

Event attendees should not access Pigeonhole when Test Mode is on

Any activity or response captured when Test Mode is on is considered test data and will be removed once it's turned off. Test data are also not included in your  Insights and PDF/Excel exports.

If you intend to send a pre-event message to attendees with the Pigeonhole Live Event Passcode, it is important that you turn off Test Mode prior to that. This also means you must complete your technical runs too. If this is not possible, our recommendation is to not include the Event Passcode in any pre-event messaging.

Tailored Support
Not all events and meetings are designed the same way. If you have special requirements, such as the need to send a pre-event message containing the Pigeonhole Live sign-in instructions to attendees and still be able to conduct technical runs, send us a support request and we'll work with you to help resolve this and any other issues.