Allowing attendees to only view to their own submitted questions

When enabled, this setting will allow an attendee to view only the questions they submitted non-anonymously, in the Audience Web App. Attendees will not be able to see questions submitted by other attendees on the Audience Web App. Admins can still view all the submitted questions on the Admin Panel and show the questions on the Projector Panel. 

Note: This setting can be used in conjunction with Questions and Comments Filtering. 

This Q&A setting is available on Engage, Captivate and Enterprise (Events) Pigeonholes.

How to enable attendees to view only their own submitted questions? 

1. On your Workspace, go to the Q&A session, and scroll to the Q&A Settings at the bottom. 

2. Check the setting Attendees can only view their own submitted questions. 

3. Click SaveQ&A. 

This setting is now enabled.

What happens when the setting is enabled? 

On the Audience Web App 

Questions

Once the setting is enabled, the “All questions” view on the Audience Web App will be disabled and only the “Your questions” view will be available.

As a result, attendees will only be able to see the questions they submitted non-anonymously on the Audience Web App. If questions are submitted anonymously it will not appear in the “Your questions’ view, on the Audience Web App. However, the question will appear in the Projector Panel. 

If the setting is disabled, attendees will be able to toggle between the All questions view and Your questions view. 

 If Question Filtering is enabled: 

All questions submitted by the attendee will appear in the “Your questions” view in the Audience Web App. Allowed questions will appear as per normal, and the attendee will be able to vote on the question. Pending, Dismissed, and Hidden questions will appear more muted and the attendee will not be able to vote on it. The state of the question will not be indicated on the Audience Web App. 

If Question Filtering is disabled, all questions submitted by the attendee will appear in the “Your questions” view in the Audience Web App.

Comments

Attendees and admins can comment on all questions. Only the admin and the attendee can view this conversation thread as long as the admin does not show the question on the Projector Panel. 

Admin Replies 

If the admin replies to the attendee using the Admin Replies function, the reply will appear as a pop-up. When the pop-up is dismissed by the attendee, it will appear as a comment below the question. The attendee can reply to the Admin by commenting below the admin’s comment. 

Note: Admin Replies can only be used for Pending or Dismissed questions. 

Note: Comment threads between the admin and an attendee is not private. If the admin allows a Pending or previously Dismissed question, the question and the associated comments will appear on the Projector Panel for everyone to view.  

If the attendee submits the question anonymously, admins can still send an Admin Reply to the question. However, the attendee will receive the reply in a pop-up. Once dismissed, the reply will be permanently removed from the attendee’s view and won’t appear as a comment in the Audience Web App. 

Read more about Admin Replies. 

Answers

Admins can use Answers to reply to Allowed questions. Answers will appear in a separate tab from Comments. 

On the Projector Panel 

Enabling this setting will not affect the way the Projector Panel functions. Questions in the Projector Panel will be listed in the order of time posted since voting is disabled in this setting.  

When Questions Filtering is enabled

If the admin has allowed an attendee’s question, they can display it on the Projector Panel for everyone to see. However, if the question is Pending or Dismissed, the admin will not be able to show the question on the Projector Panel. 

When Questions Filtering is disabled

All submitted questions will appear immediately on the Projector Panel for everyone to see unless the admin Hides a question. 

On the Admin Panel and Moderator Panel

Enabling this setting will not affect the way the Admin and Moderator Panels function.  

Admins can continue to enable Question and Comment Filtering to Allow, Dismiss, and Edit questions and comments on the Admin Panel. Admins can also use Admin Replies to send direct replies to Pending and Dismissed questions.  

Moderators using the Moderator Panel can make questions Active and mark them as Answered, and Star questions as per usual.