Self-registration

Available for:
  • Engage
  • Captivate
  • Enterprise (Events)

What is Self-registration? 

Self-registration allows an event organiser to share a unique registration link with their audience, who can sign up for an event ahead of time. 

This allows event organisers to:

  • Track event sign-ups
  • Save the effort of manual data entry
  • Collect attendee details automatically
  • Allow only registered attendees to join your event

Note that this feature is only for Event Pigeonholes. 

How to enable Self-registration? 

In your event setup, go to More settings > Registration > Attendee Self-Registration and select the checkbox to Enable self-registration for this event

Once enabled, a link to the registration form will be generated. 

Self-registration link is generated when self-registration is enabled

When self-registration is enabled:

  1. Access to the Pigeonhole is restricted to only registered attendees, and non-registered attendees would not be able to enter the event. This ensures that the event is only accessible by intended registrants only. 


When self-registration is enabled, attendees will be required to provide the attendee codes to access the Pigeonhole

  1. Self-registration duration is customisable. The default duration will start from the date of enablement to the start of the event. When the duration is up, self-registration is disabled, and the registration link is invalid. 
    1. This allows for more flexibility for event entry when the event is live. Organisers can adjust the level of access control when the event is live. 
    2. You can also opt to enable self-registration to be enabled throughout the event.
  2. The registration form will inherit its fields from attendee profile information (More settings > Attendee > Profile Information). 


Registration form

  1. When registrants submit their registration form, they will see a confirmation page if the event has not started. If the event has started, they would enter the event directly with their registered information. If the email field is mandatory, registrants will also receive a confirmation email to confirm their registration with sign-in details. 

Confirmation page settings 

You can configure what will be displayed on the confirmation page. 

  • Allow registrants to enter before event is live: When enabled, a button to enter the event is displayed, allowing the registrant to easily enter the event with one click. This is disabled by default, to encourage attendees to enter the event only when it is ready. 
  • Include event calendar file: When enabled, a link to download an ICS file is available, allowing your registrants to save the Pigeonhole event to your calendar. 

SSO-related settings

Registration form access

For plans with SSO, when SSO is enabled, access to the registration form is also restricted to only those in your organisation. This ensures that only attendees with the right level of access are able to sign up and enter the event. 

Allow entry for only registered SSO attendees 

This setting allows you to further restrict access to registered SSO attendees only.

By default, enabling attendee SSO allows all users with the SSO domain to access the event, regardless of whether they are registrants. 

However, if you wish to allow only registrants to access the Pigeonhole, enabling the Allow entry for registered SSO attendees setting will prevent users who are not registered from accessing the event even though they have SSO.  This is useful for controlling access to a Pigeonhole within an organisation with SSO.