Creating Saved Announcements

If you have several announcements to send during your event, you can create and save your announcements ahead of the event and send them out on the event day. 

All saved announcements will remain in the saved tab even after you have sent them, so you can resend them as many times as you like throughout the duration of your Pigeonhole. 

How to create Saved announcements?

Go to Workspace> Pigeonhole> Admin Panel, then click the Controls icon at the top right-hand corner.


Admin Panel and navigation to Controls.

On the Compose tab, type your message into the Announcement message box.

Note:  Links added in the message box will be hyperlinked on the Audience Web App.


Compose tab for drafting new Announcements.

Then, select whether the Announcement is to be sent to all attendees in the Pigeonhole or those in specific sessions. You can also choose to direct attendees to a specific poll or survey.

Note: You will not be able to direct attendees to a session that has been deleted. 

Once you have completed drafting your Announcement, click Save for later. Doing so will move the announcement to the Saved tab. You will also receive a confirmation message to inform you that the Announcement has been saved. 

Note: You have to save an Announcement before editing another Announcement. 

If you wish to send the Announcement immediately, click Send. You can access the sent announcements in the Sent tab anytime during the live duration of your Pigeonhole. Learn more about sending Announcements to attendees. 

How to manage Saved Announcements 

Saved tab
Saved tab will indicate how many saved announcements you have. 


Saved Announcements

To edit a Saved Announcement, click on More and select Edit. Make sure to save the announcement after you’ve made the necessary changes.


How to edit Saved Announcements

Note: For accounts with multiple users, if one user is editing an Announcement and another user deletes it, the first user will be notified that the Saved Announcement has been deleted. 

You can also choose to send the Announcement immediately after editing by clicking Send. You will receive a confirmation message to inform you that the Announcement has been sent. 

To delete a Saved Announcement, click More and select Delete. You will then receive a message to confirm the deletion. 

Confirmation to delete Saved Annoucement

How to reorder Announcements

Organisers can reorder saved announcements manually or by pre-set sort orders. This is useful for organisers who have created saved announcements before the event day that may need to add additional information or adjust the sequence of pre-saved messages. It can also be helpful if more than one Admin is making changes to an event. Pre-sort options allow users to sort through recent changes or newly created announcements quickly to allow any user to quickly sort through recent changes or newly created announcements.

The default order to sort Saved Announcements is from newest to oldest. The sort order can be modified by manually resorting, using pre-set sort options, or clearing the sort filter. 

Manual resort

Using the cursor, drag and drop saved announcements into any order. Once at least one announcement is reordered, the new sequence will be automatically saved as a Custom sort order. 

Note: This sorting method will impact the order of Announcements for all users. New instances of the Admin Panel will open up with the custom sort as the default for viewing Saved Announcements. 

Custom sorting Saved Announcements

Note: If you are making multiple changes, you may be asked to confirm your selection 

Confirmation dialog to reorder Custom selection


Pre-set sort

Using the dropdown list, Admins can sort Announcements by when they were Created or Modified from newest to oldest or vice versa. The Created filter sorts based on the creation date of the announcement, while Modified sorts based on the creation and edited time, whichever is later. 

Drop-down list to sort Announcements

Note: This sorting method will only impact the order of Announcements for the user who adjusts the filter. New instances of the Admin Panel will not reflect this sort order.  

Clear sort

To clear a manual resort and return announcements to default order (newest first), click Clear to the left of the sort filter box.

Clear Custom sort order

Note: The clear function only applies to manually sorted Announcements.

Creating Saved Announcements in Test Mode

You will be able to create and save Announcements in Test Mode. All Saved Announcements will be retained even after Test Mode is switched off. 

However, any Announcement that you test-send during Test Mode will be deleted once Test Mode is switched off.