Adding text answers to questions in a Q&A session

Available for:
  • Basic
  • Pro
  • Business
  • Engage
  • Captivate
  • Enterprise (Meetings)
  • Enterprise (Events)

Speakers and Admins can leave text answers for Q&A questions during or after the talk. This step ensures every participant walks away with the information they need—even when time runs short. By responding directly through the Admin Panel, you transform your live talk into a permanent, high-value resource. Participants can view the answers in the Audience Web App.

Key Benefits:

  • Maximum Coverage: Address the "long tail" of questions that you didn't have time to answer live, ensuring participants feel heard.
  • Precision & Resources: Provide vetted, accurate data and include links to external documents or websites for deeper dives.
  • Extended Lifecycle: Unlike verbal responses, text answers remain accessible in the Audience Web App, serving as a lasting FAQ for your participants.
  • Parallel Efficiency: Admins or guest experts can answer technical questions in real-time while the speaker continues their presentation.

Enable Answers

Before you can use this feature, you need to enable answers. In your Workspace, go to the Pigeonhole that contains the Q&A. 

Enable answers for a Q&A Session

  1. Open the Event Pigeonhole and go to the Agenda page.
  2. Select Edit next to the Q&A Session or create a new Q&A Session
  3. Under Q&A settings, select the checkbox next to Answers.
  4. To save your settings, select Save Q&A (or Add Q&A). 

A screenshot of the Q&A Settings area. The Answers option is checked and highlighted.

Enable answers for a Q&A Interactivity

  1. Open the Presentation Pigeonhole.
  2. Select the card for the Q&A Interactivity or create a new Q&A Interactivity. 
  3. On the right, under Settings, select More settings.
  4. In the panel that expands, select the checkbox next to Answers.
  5. Select Save changes.

The settings for a Q&A Interactivity with the Answers option checked and highlighted.

Add Answers to questions

A speaker or Admin can enter answers to Q&A questions in the Admin Panel by following these steps:

  1. In the Admin Panel, under the question you’re answering, select Add answer.

    Add_Answer.png

    A screenshot of the Admin Panel showing a list of questions for a Q&A Session. The Add answer option for a question is highlighted. 

  2. Enter the answer in the text box that opens. You may format the text with Markdown. Any links you type are hyperlinked automatically.
  3. At the bottom left, select the individual who is answering the question from the list. It can be the speaker, Moderator, or Admin. More than one answer can be added to a Q&A question.
  4. When you’re finished, select Add answer.

    2b_Adding_text_answers_to_questions_in_a_Q_A_session.png

The window for adding an answer to a Q&A question. The list for selecting the individual who is answering the question is expanded. The list and the Add answer button are highlighted. 

The question is automatically marked as Answered, including in the Insights for the Session or Interactivity. Note that a posted answer can be hidden or edited. However, it cannot be deleted.

How Answers appear in the Audience Web App

Answers are automatically reflected on the Audience Web App. Participants can revisit the Audience Web App for answers for as long as the Pigeonhole is open.

3_Adding_text_answers_to_questions_in_a_Q_A_session.png

A screenshot of how an answer to a Q&A looks in the Audience Web App