How to delete sessions and responses?

 

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Users on Captivate Pigeonhole and above can now delete sessions and responses from your Pigeonhole. This feature is available for both ongoing sessions and sessions that have ended.

To delete a session:

Go to Workspace > Pigeonhole> Select the sessions you would like to delete. Select Delete Session on the drop-down menu as shown below.

Screen_Shot_2019-05-28_at_9.51.09_AM.png

 

Once you select the delete session option you will see this prompt:

Screen_Shot_2019-05-27_at_5.33.06_PM.png

All the checkboxes are unchecked by default. You can only select Confirm delete once you’ve selected all the checkboxes.

 

You can also choose to keep the session and just delete the responses within the session. To delete all responses in a session:

Go to Workspace> Pigeonhole> Select the sessions you would like to delete. Select Delete all responses on the drop-down menu as shown below.

 

Screen_Shot_2019-05-28_at_9.39.45_AM.png

 

Once you select the option to delete all responses you will see this prompt:

Screen_Shot_2019-05-27_at_5.32.51_PM.png

 

All the checkboxes are unchecked by default. You can only select Confirm delete once you’ve selected all the checkboxes.

 

Deleting sessions and session responses will be recorded in the Team Audit logs for users in Team Accounts.

All deleted session statistics will be removed from Insights. However, the total attendee count recorded in the Pigeonhole will still include attendees from the deleted sessions.