How to use Tracks for your Event

Available on Engage, Captivate and Enterprise plans.

What Tracks are

Tracks are a feature used to group related sessions for better organisation of events. This is useful for Event organisers to plan and manage their events, especially multi-track events, and for attendees to find sessions they’re interested in.

An event can have many sessions and tracks. A track can have many sessions. A session will always belong to the event, and can be part of a track.


Examples of how this feature can be used

Scenario one: Tracks with combined sessions

The special events manager for National University of Singapore is organising a virtual orientation event for their new students for the year.

The event will begin with an introduction speech with Q&A for all incoming students by the president, and then different majors will break off into their own sessions. Psychology majors, engineering majors, economics majors, and other majors will have their own series of sessions with their professors. The event will end with a closing speech for everyone. In this scenario, the virtual orientation event is the event that contains all sessions and tracks. Each majors’ group of sessions is a track attached to the main event.

Grouping sessions by major makes it easy for students to find their major’s sessions, and professors can search for their sessions by subject.


Scenario two: Tracks-only event

Interns at The Ministry of Innovation and Technology are planning a virtual event for the public to showcase the Ministry’s plans on integrating Artificial Intelligence into public services.

There will be three different topics: public safety and security, healthcare and wellness, and education and learning. By organising these topics into tracks, attendees will be able to easily find the topics that interest them. Speakers and event planners will also be able to find their sessions easier too.


How to create a track

Create a Track

Here is an event with multiple sessions.

To create a new Track, click the Tracks tab.


Click the Add track button.


To add a session, click the Add button under “Sessions in track.” This step is optional because you can add sessions to this track while you are creating sessions as well.


Select the sessions you want to add to this track and click save.


Click “Add track”


And now your Track is created.


Edit a Track

Click the Edit button next to the Track you want to edit.


Change the values you wish to change and then press Save to save your changes or Cancel to cancel your edit.


Add Session to a Track

There are two ways to add Sessions to a Track: through the Session setup form or the Track setup form.

Here is an economics track with no sessions.

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To add the Economics Q&A session to this Track, click the edit button in the Sessions tab for the Session you want to add.


Click the Track button under the optional section.


A new Track input will appear. Click the input field and select the Track you want to add the session to.


Scroll down to the end and press Save.


The session now shows the Economics track.


Delete a Track

To delete a track, click the right arrow button next to Edit in the Tracks tab for the Track you want to delete.


A delete button will appear, click that button.


A confirmation message will appear. Press delete to delete or cancel to cancel.


In the Sessions tab, the Sessions in that Track will no longer be a part of that Track.


View Tracks as an attendee in the Audience Web App

In the Audience Web App, attendees can see session tracks at the top of the Session.


View Tracks in the Projector Panel

In the Projector Panel, tracks are listed in the top information bar of the session.


You can search for tracks by inputting their name in the search bar.


View Tracks in the Admin Panel

In the Admin Panel, you can view tracks in the top information row of each session.


View Tracks in the Moderator Panel

Track information is listed in the top information row of each session.