Workspace Analytics

Available for all plans except Personal Workspaces

What is Workspace Analytics?

Workspace Analytics Dashboard

The Analytics page provides an overview of your Workspace and its performance by collating data from across all Pigeonholes used in the Workspace. It is divided into sections, each displaying different aspects of workspace data. 

Whether you are an Organisation Admin, Workspace Owner, or Member, this dashboard is designed to empower you with insights to make data-driven decisions and effectively support Workspace management.

Getting started

To access Analytics in an applicable Workspace, log in to your Workspace and navigate to the Analytics section via the top header navigation.

Note: The Analytics page is available for all plans except Personal Workspaces.

Access your Workspace Analytics via Dashboard

The analytics are updated once a day, and the time of the update will be shown in the upper left-hand corner. Additionally, you may use the Date Range filter to select a desired period of time, which will then reflect across all the data on the page.

Time of last analytics update and date range filter

Understanding Insights


Overview of Workspace statistics

At the very top of the analytics page, you’ll see the Overview. This highlights the top-level summary of your Workspace statistics, e.g., the total sum of all the participants, sessions, interactions, and Pigeonholes created in the time period you selected.


Workspace Analytics Breakdown

The Breakdown section allows you to explore data in more detail for your sessions, interactions, and participant types across all Pigeonholes in your Workspace. This section displays data across your Pigeonholes in charts, line graphs, and tables that make it easy to visualise your usage and audience engagement. 

Total Participants

Updated GIF 1 - Total Participants.gif

Total Participants chart

This measures the number of signed-in versus non-signed-in participants. To the right of the line graph, you will see a bar chart indicating the total number of signed-in vs. non-signed-in event participants. For more detail, hover over the plotted points on the line graph to see a monthly breakdown of participants. This can be useful when determining which months and events have the most participants.

Total Sessions

Updated GIF 2 - Total Sessions.gif

Total Sessions chart

This compares the total Sessions during your selected time period by session type. The different Session types are colour-coded for easy comparison. This will allow you to visualise your most used Session types and explore underutilised Session types that may be beneficial to your events.

Total Interactions


Updated GIF 3 - Total Interactions.gifTotal Interactions chart

This compares the total Interactions during your selected time period by the type of Interaction your event participants took during your event. The different Interaction types are colour-coded for easy comparison. This will demonstrate how your audience likes to engage with your organisation so you may tailor your asks. For example, if your event audience likes to engage more in question-and-answer Sessions, it may be beneficial to add more of those opportunities to your event.

Pigeonholes created

Updated GIF 4 - Pigeonholes Created.gif

Pigeonholes created chart

This chart displays the number of Pigeonholes created in your Workspace on a monthly basis. This could be used for evaluating your current plan usage. It will also help you quickly visualise peak usage times and when it may be necessary to upgrade your plan if you have a busy event season. 



Updated GIF 5 - Pigeonholes.gifPigeonholes comparison table

This is a list of all Pigeonholes in your Workspace with event dates that fall within your selected time period. This allows you to compare the participants, sessions, and interactions between different Pigeonholes. This can be used when comparing similar events. For example, if you host a Q&A Session in the morning and one in the afternoon, you can easily compare participants and interactions for each event to determine which was held at the optimal time for future events. 

Exporting Your Workspace Analytics

Export Report

Data can be exported into an Excel spreadsheet for further analysis or shared with others as a PDF report. In the top right corner of your screen, click Export Report. This will open a popup window that will give you the option to choose your export type, time period, and report section. Once you’ve selected your options, click Export.

Note: Depending on the amount of data in your Pigeonhole, the export might take some time. Be sure to keep the window open until the export is completed.