What is Pigeonhole Status?

Available for:
  • Basic
  • Pro
  • Business
  • Engage
  • Captivate
  • Enterprise (Meetings)
  • Enterprise (Events)

What is Pigeonhole Status?

Pigeonholes can have a variety of statuses that convey information about what is happening to the Pigeonhole and what actions the workspace user can take. A Pigeonhole's status generally changes throughout it's lifecycle. For example, a freshly created Pigeonhole will be 'New' while it will become 'Ended' after all its active sessions have ended. 

 Pigeonholes with various statuses

Types of Statuses

Type Description Note
Status in Pigeonhole / Archive
New Pigeonhole created and no sessions added yet No sessions in Pigeonhole
Upcoming Pigeonhole created and sessions added. First session has not started First session has not started
Live Pigeonhole created and first session has started OR in between active session periods Event in progress
Ended All active sessions have ended All sessions ended
Expired The Pigeonhole event has ended for 7 or more days Event has ended
Status in Trash
Recoverable
  • Pigeonhole has been manually moved to Trash.
  • Insights available for download
  • Can be restored to Pigeonholes page
  • Becomes Read-only after
    • 60 days: Basic, One-time Engage, and One-time Captivate in Personal Workspace
    • 180 days: Pro, Business, Engage or Captivate Pigeonholes
  • Option to be permanently deleted manually
Recoverable until it becomes Read-only
Read-only Cannot be recovered and will be deleted forever after 30 days of being Read-only
Organisation Homepage (for Enterprise plans only)
Deleted
  • Pigeonhole has been permanently deleted
  • Only non-personal aggregated data retained


 

Staged content

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What is Pigeonhole Status?

Pigeonholes can have a variety of statuses that convey information about what is happening to the Pigeonhole and what actions the workspace user can take. A Pigeonhole's status generally changes throughout it's lifecycle. 

 Pigeonholes with various statuses

Types of Statuses

Type Description Note
Status in Pigeonhole / Archive
New Event Pigeonhole created and no sessions added yet No sessions in Pigeonhole
Upcoming Event Pigeonhole created and sessions added. First session has not started First session has not started
Live Event Pigeonhole created and first session has started OR in between active session periods Event in progress
Active Presentation Pigeonhole is accessible to participants  
Ended All Event active sessions have ended or Presentation end date has been reached  
Expired The Pigeonhole event has ended for 7 or more days Event has ended
Status in Trash
Recoverable
  • Pigeonhole has been manually moved to Trash.
  • Insights available for download
  • Can be restored to Pigeonholes page
  • Becomes Read-only after
    • 60 days: Starter 
    • 180 days: Presenter and Standard
  • Option to be permanently deleted manually
Recoverable until it becomes Read-only
Read-only Cannot be recovered and will be deleted forever after 30 days of being Read-only
Organisation Homepage (for Enterprise plans only)
Deleted
  • Pigeonhole has been permanently deleted
  • Only non-personal aggregated data retained