What is Pigeonhole Status?

Applies for all plans 

What is Pigeonhole Status?

Pigeonholes can have a variety of statuses that convey information about what is happening to the Pigeonhole and what actions the workspace user can take. A Pigeonhole's status generally changes throughout it's lifecycle. For example, a freshly created Pigeonhole will be 'New' while it will become 'Ended' after all its active sessions have ended. 




Pigeonholes with various statuses

Types of Statuses

Type Description Note
Status in Pigeonhole / Archive

New

Pigeonhole created and no sessions added yet

No sessions in Pigeonhole

Upcoming

Pigeonhole created and sessions added. First session has not started

First session has not started

Live

Pigeonhole created and first session has started OR in between active session periods

Event in progress

Ended

All active sessions have ended

All sessions ended

Expired

The Pigeonhole event has ended for 7 or more days

Event has ended

Status in Trash

Recoverable

  • Pigeonhole has been manually moved to Trash.
  • Insights available for download
  • Can be restored to Pigeonholes page
  • Becomes Read-only after
    • 60 days: Basic, One-time Engage, and One-time Captivate in Personal Workspace
    • 180 days: Pro, Business, Engage or Captivate Pigeonholes
  • Option to be permanently deleted manually
Recoverable until it becomes Read-only

Read-only

Cannot be recovered and will be deleted forever after 30 days of being Read-only

Organisation Homepage (for Enterprise plans only)

Deleted

  • Pigeonhole has been permanently deleted
  • Only non-personal aggregated data retained