Click on Insights from the left navigation in your Pigeonhole.
The Insights page gives you a glimpse into the user activity on Pigeonhole Live throughout your event. You can use these insights to monitor user activity as your event progresses and take the necessary steps to drive audience engagement. After your event ends, you can download the data in PDF and Excel, and share them with your team.
Insights is not available during Test Mode.
There are 4 key metrics on your Insights page:
|Participants||Number of attendees that have signed into your Pigeonhole. The numbers take into account unique devices as well, so in some situations, this may be inflated by attendees who access your Pigeonhole on multiple devices.
Learn more about understanding participant count numbers.
|Q&A questions||Total number of questions submitted by attendees across all Q&A interactive sessions.|
|Poll votes||Total number of votes cast across all Poll interactive sessions. This includes multiple votes within a Poll (when enabled).|
|Completed surveys||Total completed survey responses, across all Survey interactive sessions. There may be more partially complete responses, but those do not count to this number.|
(The numbers shown here do not update on it's own. To see the updated counts, reload your page.)
You'll also see a list of interactive sessions that you've set up for this Pigeonhole. Organised into Q&A, Poll and Survey sections, you'll see a quick overview of the engagement for each session. To view the responses captured for each session, click on the name of the session.
You can also download the PDF or Excel exports of each session by clicking on the respective buttons.
For accounts with a dedicated account rep, or those on our Enterprise Plan, we can permanently perform a data wipe of all the responses captured in your Pigeonhole, at a time of your choosing. If you're interested to find out more, please reach out to your account managers for more information.