Comments are a great way to facilitate more in-depth conversations at your events. Pigeonhole Live supports comments in Q&A and Poll session types. This article explains how comments work across Q&A and Poll sessions, and what are some considerations when leveraging on this feature.
The most important thing to take note when enabling comments is, there is no policing or filtering mechanism to restrict content in comments. Unlike with question filtering in Q&A sessions, when attendees post comments, comments get propagated in real-time and everyone will be able to read it immediately. There's also currently no way to remove comments.
Comments are ideal in professional settings where attendees can share their answers/view points on a question asked, expand on a question, or in a context of a poll, share reasons for voting for the option(s).
Comments in Q&A sessions
For Q&A session types, comments are enabled by default but may be turned off under options. It also respects the anonymity setting, so if anonymity is disabled, the attendee will be asked to sign in with their identity before submitting the comment.
Audience Web App
Comments are tied to a question. That means, for an attendee to view or submit comments, he/she will need to click on the comment link for each question on the Q&A session page.
Comments on questions do not appear unless the question box in the Projector Panel is intentionally clicked upon. That means, it is possible to relegate comments to backroom discussions and not show on the big screen. It is common for organisers to enable comments solely to capture and provide additional context to questions, but not bring up comments during the Q&A or Panel Discussion.
A comment icon appears on the bottom right of each question box when comments have been received. Comments can be viewed by tapping on the comments icon.
Comments in Poll sessions
Comments are enabled by default for Poll session types but may be turned off under options. Similar to comments in Q&A session types, it also respects the anonymity setting, so if anonymity is disabled, the attendee will be asked to sign in with their identity before submitting the comment.
Attendees can only submit comments after they have cast their vote. There is no way to view or submit comments without voting in a poll. Comments are also captured and tied to the option(s) voted. As such, when reviewing the votes cast for a poll, you can for example, find out the reasons behind some attendees' vote choices.