Getting started with Custom Branding

This article covers:
  • What is Custom Branding? 
  • Why use Custom Branding? 
  • How to purchase Custom Branding for your Pigeonhole? 

What is Custom Branding?

Custom Branding is the most comprehensive and customisable branding option that we offer. Custom Branding ensures that all the Pigeonhole Live interfaces including the Admin Panel, Projector Panel, Moderator Panel and Audience Web App will be uniformly branded with your corporate colours and logo.

We offer two tiers of Custom Branding – Basic and Pro. 

Basic Custom Branding 

Basic Custom Branding, offers the following:

  • Replace the default Pigeonhole Live orange with your corporate colours.

  • Replace the Pigeonhole Live logo with your brand’s logo. A “powered-by Pigeonhole Live” badge will be added to the interface.

Pro Custom Branding

In addition to the above, Pro Custom Branding includes the following options:

  • Use an image instead of a plain-coloured background for the Projector Panel and Audience Web App.

  • Add multiple logos to the interface, such as event sponsors and partners.

  • Use a font of your choice (only applicable to publicly hosted webfonts and fonts available in Typekit or

Why use Custom Branding?

  • Custom Branding gives your organisation and brand maximum visibility throughout your event

  • It provides a consistent brand experience across different mobile devices and web browsers for your audience

  • Ensures compliance with your organisation's brand guidelines 

  • It is an effective way of featuring your sponsors

How to purchase Custom Branding for your Pigeonhole? 

Custom Branding is available as an add-on to your Pigeonhole. To purchase Custom Branding for your Pigeonhole, you will need to submit a request to your Account Manager (should you have one) or submit a support request on your Workspace.

The Custom Branding Add-on requires approval from your Account Manager before it can be processed. You will receive a confirmation within 2 working days from point of request. No payment is required prior to the approval of your Custom Branding request.

Upon approval, you will need to provide us with the following to complete the Custom Branding:

  • Branding guidelines.
  • Corporate colours.
  • Logo(s), preferably in .ai or .eps format.
  • Any additional image assets that may be required for Pro Custom Branding.

Once the required assets and information are provided, we will work closely with you to ensure that the Custom Branding meets your event requirement. 

Note: As each Custom Branding is specially tailored for your brand, we require a lead time of 14 days to complete it. 

Advanced Requests

If you require a branded passcode login screen ( at a customised URL, please reach out to your Account Manager or submit a support request.

Note: We only support subdomain URLs, e.g. for the customised URL