What is the difference between Overview Insights and Engagement Insights?

What Are Pigeonhole Insights?

Pigeonhole Insights display the engagement levels in your Pigeonhole. This feature lets you see all the responses from event participants and download them as PDF or Excel reports. It allows you to track how your audience responds, ultimately enhancing overall engagement and satisfaction.

Insights on the Basic Plan

Pigeonholes created with the Basic Pigeonhole Plan will only have a limited Insights feature. They will only display session Insights on the dashboard and not have PDF or Excel export. Session Insights allow you to see the total number of participants that engaged on Pigeonhole Live, as well as user response counts such as the total number of questions, answers, votes and comments.


Insights for Basic Plan.

Insights on higher Plans

On the other hand, Overview Insights and Engagement Insights in PDF and Excel formats are available for Pro, Business, Captivate, Engage and Enterprise Pigeonhole Plans. 

ScreenshotInsights for Captivate Plan.

Basic Pigeonholes can still gain access to Engagement Insights by upgrading to our Pro Pigeonhole Plan and above, starting from USD8/month or USD96/year. This can be purchased anytime before, during and even after the Pigeonhole has ended. Or, the user may purchase an annual plan and request for this Basic Pigeonhole to be moved over to the new plan for the engagement insights to be exported in Excel or PDF. 

Data collected on Pigeonhole Live is always private and encrypted.